In this course we'll explore the skills and knowledge needed to allow you to work effectively in culturally diverse situations. Cultural Intelligence (CQ) will give you the capability to cross boundaries and prosper in multiple cultures.
- Understand what is meant by culture
- Explore the CQ model and its three stages
- Recognise cultural differences and how to adapt behaviours
- Learn how to create a more diverse and inclusive culture
- Understand what psychological safety is and why it's important in the modern workplace