Giving Feedback

10 BentoBites

This course looks at what makes feedback effective and how to deliver it in a way that will drive positive behavioural change and lasting improved performance. It includes various feedback models to help structure feedback, and lots of practical application.


Learning Objectives

  • Understand the purpose and benefits of giving feedback
  • Recognise what effective feedback looks like and how to avoid common mistakes
  • Explore the difference between developmental and motivational feedback
  • Learn the AID feedback model and how to apply it to ensure a positive impact
  • Understand how to create a feedback culture, where people recognise feedback as a gift and not criticism