Influencing Skills

20 BentoBites

This course looks at the factors that help to build trust and how to influence others effectively. With practical tips to develop your influencing and communication style.

Learning Objectives

  • Understand the journey of influence, starting with the why message
  • Learn how to utilise positional and personal power to influence Develop skills to build rapport and trust
  • Become familiar with the 7 principles of influence (Cialdini)
  • How to utilise a stakeholder to enhance the circle of influence
  • Develop your influencing communication style
  • Understand techniques for influencing upwards
  • Complete negotiation style assessments to identify opportunities